Fáilte Tours Cancellation Policy
Fáilte Tours reserves the right to cancel tour
departures.
A minimum number of passengers are required to operate each
tour. It may therefore be necessary to cancel a scheduled
departure due to insufficient numbers.
We also reserve the right to alter, modify or cancel a tour
due to bad weather, unsafe conditions or if the comfort and
security of clients is put at risk in any way.
In both the above cases an alternative tour or a full refund
will be offered.
Fáilte Tours can change the prices, dates and schedules of
any Tour without notice. While it is our intention to
operate Tours as advertised, regrettably on certain days and
times, public buildings and routes may be closed. When this
occurs, route changes and substitutes will be arranged where
possible.
A strict cancellation policy will be applicable to reimburse
for costs and lost revenue. We will refund the full amount
paid less 10% Administration Fee provided the cancellation
is made before the specified cancellation period. With
regards to cancellations made within the cancellation
period, the user will be refunded the initial billed rate
less any cancellation and administrative charges outlined
below:
Tour
|
Cancellation Period
|
Cancellation Fee
|
| Cliffs of Moher Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| Connemara Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| Aran Islands Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| Giant's Causeway Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| Dublin City Tour |
24 Hours or Less |
No Refund |
| North Coast Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| South Coast Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| Ghost Bus Tour |
7 Days or Less
24 Hours or Less |
25% Fee
No Refund |
| |
|
|
| All
cancellations must be advised in writing and occur
before time of travel to be considered eligible for
refund. Refunds will not be granted for any no show
reservations. |
|